FAQs

Why would my facility benefit from outsourcing?
In the practice of medicine, good physicians understand the value and significance of specialists. At MedHQ we’re specialists in accounting, HR, billing and collecting, and credentialing. By turning to MedHQ for your business office functions you free up your time to see more patients and spend more time practicing medicine, all while increasing revenue, reducing costs and addressing compliance issues.

How will I know what’s going on in my practice if I don’t manage it?
MedHQ keeps you informed. We provide monthly reports on the services we provide you, and we deliver them to you electronically any where you wish - home, office or on the road. If an issue arises that needs your attention, we inform you and offer an analysis and range of potential action steps.

Are we required to purchase all of MedHQ's services?
No, we will customize a package of services that fit your practice’s or facility’s needs.

Do we have to invest in any hardware or software to use your services?
No, all of our services are web-based for quick and easy access through the Internet at any time.

What is the time frame for implementing your system and services?
Once we determine what services best meet your needs, MedHQ’s implementation time is generally one to two weeks.

How do we access information?
MedHQ delivers your customized reports electronically to the destination you select. Clients can also log in to our secure extranet and access their accounts.

Does MedHQ provide onsite management services?
Yes, we can provide clients with an expert onsite management staff who will handle compliance issues, deal with payroll and taxes, ensure billing and collecting are timely, and handle the entire range of business office functions. That frees you and your staff to focus on patient care.